Microsoft Dynamics 365
Microsoft Dynamics 365 is a leading CRM with the functionality to support most of your business needs. We customise it so it fits your workflows — filling the gaps with configuration, custom development, and deep integrations.
Sales
Pipeline, forecasting & lead management
Customer Service
Case resolution & support team tools
Power Platform
Power Apps, Power BI & Power Automate
Azure Functions
Extended logic & serverless automation
We customise Microsoft’s Dynamics 365 such that it fits your business needs and provides you with a well integrated and equipped system — deployed standalone or woven seamlessly into your existing applications.
— Artelligence, Dynamics 365 Customer Engagement Practice
Why Dynamics 365
Dynamics 365 comes with a powerful foundation. We make sure every capability works exactly the way your team needs it to.
Cloud-hosted by Microsoft with regular automated updates — no maintenance overhead
Mobile and web app accessibility for your team, wherever they work
Flexible monthly per-user billing — scale up or down as your business evolves
Enhanced team efficiency and productivity through unified workflows
Centralised customer and account management — a single source of truth
Sales performance analytics and revenue forecasting built into the platform
Streamlined lead management from capture through to close
Integrated analytics for issue tracking, resolution times, and customer satisfaction
Deeply configurable and natively integrated across the full Microsoft stack
How We Work
Three capabilities, one coherent delivery — from zero-code configuration to custom Azure-backed extensions.
We tailor Dynamics 365 to your processes without writing a line of code — covering the full breadth of the platform's built-in toolset. Available for both cloud and on-premise deployments.
When configuration reaches its limits, we extend Dynamics 365 with custom code — using .NET, JavaScript, and AJAX to build exactly what your business requires.
We connect Dynamics 365 with the rest of your technology landscape — Microsoft products and third-party tools alike — so your data flows without friction across every system.
Ecosystem
Experienced across the Microsoft stack and major third-party business applications.
Ready to start?
Whether you’re implementing for the first time or rescuing a stalled rollout, we bring the expertise to get it right. No jargon — just a straight conversation about your needs.